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Tata Communications Freshers Off Campus Drive 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Tata Communications company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Tata Communications address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.

Tata Communications Freshers Off Campus Drive 2022 Details

Company NameTata Communications
Name of PostCustomer Service Executive
No Of PostNot Mentioned
Who Can Apply ?BE/B.Tech
Which Batch Students Eligible2020/2021 Batch
Job LocationPune
SalaryRs 4.5 LPA
Application ModeOnline
Last Date To ApplyNot Mentioned
Official Websitewww.tatacommunications.com

About The Company

Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connect businesses to 60% of the world’s cloud giants.

Job Description For JBM Jobs 2022

  • Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability.
  • Ensure efficient and effective technical customer service as per SLAs.
  • Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
  • Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
  • This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, WLA ATMs.
  • Maintain quality standards to achieve optimal levels of operation and KPI targets.
  • Provide last-mile support for service assurance of all business segments across TCL.
  • Tracks and monitors network traffic and performance to ensure minimal interruption to transmission and/or network switches.
  • Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field).
  • Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc.
  • Lead implementation for any new network updates, Planned Activities and change Management. Corrects network and SOC problems effectively and in a timely manner.
  • Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems).
  • Establishes tools and procedures to monitor network performance.
  • Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.

Skills Required For Tata Communications Jobs 2022

  • Has enough knowledge within Service Assurance to allow them to apply their knowledge efficiently and work productively with broad instruction.
  • Regularly participate in important projects or activities as a fully contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • The operational role which is responsible for delivering results that have a direct impact on the achievement of results within Service Assurance.
  • Works under direct supervision.
  • Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
  • Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization.
  • Education: Engineering Graduate (CCNA/CCNP certification preferred) Experience: 0-4 years

Documents to be Carried for Tata Communications Jobs 2022

  • You should carry a copy of your Latest Resume.
  • Aadhar Card (original and photocopy) with three passport-size photographs are a must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

Selection Process For Tata Communications Jobs 2022

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview
HOW TO APPLY FOR THIS JOB

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